BCTec provided a complete IT system with on-going maintenance & support
"BCTec have looked after all our IT needs for the last 10 years and in this time they have never failed to deliver the support services we have needed,
promptly and competently. They are an absolute pleasure to deal with and don’t ever baffle you with IT speak. I can wholeheartedly recommend their services."
John Rafferty, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have used BCTec for over ten years and always receive a professional and friendly service. Andrew carries out an on-site visit once a
month and has a full understanding of our business. Nothing is ever too much trouble and any IT issues are dealt with swiftly. In between visits we have
the invaluable service from the technicians at BCTec. We are able to pick up the phone and there is always someone the other end who knows exactly how
to help and resolve any issues."
Caroline Wardle MAAT
BCTec provided a complete IT system with on-going maintenance & support
"BCTec are one of our most important and trusted suppliers. They play an important part in the success of our business and we would not
hesitate to recommend them to businesses looking for IT support solutions."
Tom Woodford, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have used BCTEC for a number of years now (5 years). We have found them dependable and true to their word. They have always promised what
they say they can deliver and delivered what they have promised. The are honest about issues and problems and very reliable in sorting IT problems out which have
not been many owing to their preventive monitoring and soundness in problem solving. I would strongly recommend BCTEC as Bradley has a team that it is a joy to work with."
John Ballard, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We have been working with BCTec since 2010 and have found them to be very professional and responsive with regards to our IT and database needs. They
have supported us with many complex projects over the years including a server migration, server room refit and many new database systems, plus a multi-layer backup system
ensuring our data is always safe and protected. They also provide day-to-day support with their dedicated helpdesk and onsite visits. Their expertise and knowledge ensure
our systems run as optimal as is possible allowing us to have next to no downtime."
David Solecki, ICT Manager
BCTec provided a complete IT system with on-going maintenance & support
"Since BCTec have been looking after our IT, we have had no problems. I have found them to be both professional and friendly. They are very proactive in
preventing problems as well as curing them."
James Osborn, Owner
BCTec provided a complete IT system with on-going maintenance & support
"Think we’ve found a little gem, feels like we have our own IT department, their understanding of our business has been invaluable, always
at the end of the phone in minor emergencies and always with a pleasant professional manner when on site visits."
Trudy Edmunds, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"I have found the staff at BCTec to be very polite and extremely helpful whenever I have a problem. They always find a solution in good time and
answer only what you ask them."
Mike Miles, Admin & Operations Manager
BCTec provided a complete IT system with on-going maintenance & support
"'Efficient, knowledgeable, accommodating, professional, flexible tech-savvy all-round nice people', I believe is the phrase of words that immediately
comes to mind when I think about BCTec and how I would describe them.
We have had the pleasure of knowing BCTec for 10 years now. Although about three quarters of the way through this time when our IT contract came up for renewal
we thought it would be a 'good idea' to change IT consultants and go with a 'London' based firm (no issues with BCTec, rates were comparable it was just that they
were local to the relocation of our offices and attended a business networking group we were frequenting at the time!).
However, within 6 months we had parted company and on our knees flew back to the safety of BCTec.
Bradley is spearheading a well-run organisation, with a great team on board. They never fail to impress us with their knowledge and are always looking
out for our best interests: which as a small business, they keep us up to date and ahead with the latest innovation in this ever changing, fast paced IT industry
that ultimately has a knock-on effect on our profits.
This reference comes with our heartfelt recommendation."
Rowena Henry, Operations Director
BCTec provided a complete IT system with on-going maintenance & support
"BCTEC have been a great support to SAXONENGINEERING in growing our business. We have identified that a growing amount of time was spent with IT
issues that can be resolved very quickly by the experts at BCTEC which freed up our time to do what we are good at! The whole team are very responsive and have
developed a great relationship which we continue to recommend."
Bill Wilkinson, Managing Director
BCTec provided a complete IT system with on-going maintenance & support
"We started working with BCTEC in 20/21 and the improvement across the board compared to our prior provider is notable and wide. As a Trust we
value the support of the BCTec engineers and value the opinion of the senior engineers/management team at BCTec. The team at BCTec have also worked with us to improve
our IT infrastructure within a tight annual budget."
Kyle Taylor, Director of Finance and Operations
BCTec provided a complete IT system with on-going maintenance & support
"We have been working with BCTec for just over a year and are delighted with their service. Their technicians are friendly, polite, efficient
and knowledgeable; nothing is too much trouble. Everyone is extremely professional and someone is always available at the end of the phone or by email when
we need them. I have no hesitation in recommending them. The price is competitive too!"
Anne Cooper, Business Manager
BCTec provided a complete IT system with on-going maintenance & support
"We have been working with BCTec for two years now and are extremely happy with the service they provide. There have been a number
of major IT upgrades at the school during this time and everyone involved from BCTec has been professional, knowledgeable and extremely helpful. There
has been a member of the team to support and guide us through any problems that we have encountered. There is always someone to contact, by phone or
email, for additional support. They are very much part of our school team now. Pricing wise they are extremely competitive. I would not hesitate in
recommending BCTec for all IT support in school. Many thanks."
Steph Jarvis, Headteacher
BCTec provided a complete IT system with on-going maintenance & support
"BCTec provide our remote and in-house ICT support. Their team of technicians and administrative staff are highly skilled and knowledgeable.
Response times are quick and customer service is exemplary, ensuring we can provide our staff and pupils with efficient systems."
Sandra Morgan, School Business Manager