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Testimonials

Testimonials

What our clients say about us

Contact us for a no-obligation quote
Business IT
Bluebell Estates

BCTec provided a complete IT system with on-going maintenance & support

"BCTec have looked after all our IT needs for the last 10 years and in this time they have never failed to deliver the support services we have needed, promptly and competently. They are an absolute pleasure to deal with and don’t ever baffle you with IT speak. I can wholeheartedly recommend their services."

John Rafferty, Managing Director

Casepak Ltd

BCTec provided a complete IT system with on-going maintenance & support

"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low. Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier. BCTec have continued to support our network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"

Maxine Woolley, Financial Director

GJS Couriers

BCTec provided a complete IT system with on-going maintenance & support

"BCTec are one of our most important and trusted suppliers. They play an important part in the success of our business and we would not hesitate to recommend them to businesses looking for IT support solutions."

Tom Woodford, Managing Director

Lauriem LLP

BCTec provided a complete IT system with on-going maintenance & support

"Think we’ve found a little gem, feels like we have our own IT department, their understanding of our business has been invaluable, always at the end of the phone in minor emergencies and always with a pleasant professional manner when on site visits."

Trudy Edmunds, Managing Director

Mediaid

BCTec provided a complete IT system with on-going maintenance & support

"We have used BCTEC for a number of years now (5 years). We have found them dependable and true to their word. They have always promised what they say they can deliver and delivered what they have promised. The are honest about issues and problems and very reliable in sorting IT problems out which have not been many owing to their preventive monitoring and soundness in problem solving. I would strongly recommend BCTEC as Bradley has a team that it is a joy to work with."

John Ballard, Managing Director

OHD

BCTec provided a complete IT system with on-going maintenance & support

"BCTec have been dealing with all our IT issues since February 2006 and we have always received excellent, prompt service and advice from them. We have no hesitation in recommending their company."

Louise and Keith Owen, Owners

Osborn & Co

BCTec provided a complete IT system with on-going maintenance & support

"Since BCTec have been looking after our IT, we have had no problems. I have found them to be both professional and friendly. They are very proactive in preventing problems as well as curing them."

James Osborn, Owner

Randall & Quilter Archive Management & Storage

BCTec provided a complete IT system with on-going maintenance & support

"When planning my companies current archive project at a new site, as a Business Manager, Bctec were the natural choice for both IT support and our archive software development. This decision followed the positive relationship Bradley and his team had developed with my company supporting our offices over many years. I depend upon first class IT support and the software they have produced is a key tool in both management and development of our competitive business. I know that in moments of need, expert support is just a call away and that it will be answered by a staff member both familiar with our set up and able to communicate at an appropriate technical level."

Nick Peel , Archive & Lettings Manager

Servo & Electronic Sales Ltd

BCTec provided a complete IT system with on-going maintenance & support

"I have found the staff at BCTec to be very polite and extremely helpful whenever I have a problem. They always find a solution in good time and answer only what you ask them."

Mike Miles, Admin & Operations Manager

Paul Henry Architects

BCTec provided a complete IT system with on-going maintenance & support

"'Efficient, knowledgeable, accommodating, professional, flexible tech-savvy all-round nice people', I believe is the phrase of words that immediately comes to mind when I think about BCTec and how I would describe them.

We have had the pleasure of knowing BCTec for 10 years now. Although about three quarters of the way through this time when our IT contract came up for renewal we thought it would be a 'good idea' to change IT consultants and go with a 'London' based firm (no issues with BCTec, rates were comparable it was just that they were local to the relocation of our offices and attended a business networking group we were frequenting at the time!).

However, within 6 months we had parted company and on our knees flew back to the safety of BCTec.

Bradley and Paul are spearheading a well-run organisation, with a great team on board. They never fail to impress us with their knowledge and are always looking out for our best interests: which as a small business, they keep us up to date and ahead with the latest innovation in this ever changing, fast paced IT industry that ultimately has a knock-on effect on our profits.

This reference comes with our heartfelt recommendation."

Rowena Henry, Operations Director

Saxon Engineering (Medway) Ltd

BCTec provided a complete IT system with on-going maintenance & support

"BCTEC have been a great support to SAXONENGINEERING in growing our business. We have identified that a growing amount of time was spent with IT issues that can be resolved very quickly by the experts at BCTEC which freed up our time to do what we are good at! The whole team are very responsive and have developed a great relationship which we continue to recommend."

Bill Wilkinson, Managing Director

Medway Timber & Damp

BCTec provided a complete IT system with on-going maintenance & support

"BCTec have been providing ourselves with a first class service for over nine years. All staff are polite, knowledgeable and really helpful, a credit to the company. As computer systems evolve and our needs also change its reassuring to depend on the experts whose assistance is only a phone call away."

Colin Beattie, Surveyor

Education ICT
Balfour Junior School

BCTec provided a complete IT system with on-going maintenance & support

"This is our third year working with BCTec and we have always found the company to be very efficient and to provide excellent value for money. The technicians are friendly, knowledgeable and work very much as part of our school team providing training sessions and advice. I would recommend them without hesitation."

Kim Parnell, Headteacher

St Peter's Church of England (VC) Primary School

BCTec provided a complete IT system with on-going maintenance & support

"We have been working with BCTec for just over a year and are delighted with their service. Their technicians are friendly, polite, efficient and knowledgeable; nothing is too much trouble. Everyone is extremely professional and someone is always available at the end of the phone or by email when we need them. I have no hesitation in recommending them. The price is competitive too!"

Anne Cooper, Business Manager

St Thomas of Canterbury R.C.P.

BCTec provided a complete IT system with on-going maintenance & support

"The service we receive from BCTec is personal, professional, reliable and invaluable. They have seen us through several major IT upgrades and provide an excellent regular support service. Pricing is open and fair (invaluable to a small school on a small budget). All of the staff are an absolute pleasure to work with. We wouldn’t hesitate to recommend BCTec to any school looking to change IT support."

Mrs A Myatt, Headteacher

St. Simon Stock Catholic School

BCTec provided a complete IT system with on-going maintenance & support

"BCTec has supplied the School with I.T. strategic direction and support since 2010. The advice offered by Paul Pickard in our school I.T. Board meetings of a strategic nature has been effective and first class. Bradley’s sales of necessary updates have enabled the school to grow. Their team, particularly the implementation by on-site I.T. technicians, has enabled the infrastructure of the school to be expanded. They have become an integral part of our school team, ever ready to listen to make sure that the system is operative and responsive to our needs at all times. Their commitment to the school is first class and I recommend them to any school regardless of size or status."

Brendan J. Wall, Principal

The John Wallis Church of England Academy

BCTec provided a complete IT system with on-going maintenance & support

"We completely outsourced our IT to BCTec and we could not be happier with the service they provide to us. They consistently go above and beyond our expectations and they always have a positive and efficient approach to their work and nothing is too much trouble for them. All issues are dealt with swiftly and efficiently and the advice and support they provide on large scale projects is second to none. They have helped us improve our ICT vision and strategy within our Academy and we are very confident that our IT is in safe hands under their care."

Hayley Porter-Aslet, Director of Finance & Operations

The Academy of Cuxton Schools

BCTec provided a complete IT system with on-going maintenance & support

"Our Academy have been using BCTec to support us with our IT systems and hardware for many years, and have always been completely satisfied with their performance. Their team are incredibly knowledgeable and no task is ever too much trouble for them. They work very professionally and diligently and if you have the time, they will show you how they have rectified an issue so you can address this yourself. The online helpdesk is a godsend as you can quickly log an issue and this will either be addressed when their staff are onsite or remotely depending on the urgency. They offer advice on upgrading systems and are very honest about where you can source the hardware at the lowest, most affordable price. They are very reasonably priced, and always do exactly what we ask of them."

Monique Harlin, Headteacher

Barnsole Primary Trust

BCTec provided a complete IT system with on-going maintenance & support

"BCTec provide an outstanding service to schools within our Trust. Their staff are professional but approachable and are always quick to respond to support requests. In addition, their suggestions and advice have been invaluable when considering the purchasing of new equipment and upgrades to our systems. I would highly recommend this company to other schools. They make I.T. easy!"

Leanda Arnold, Chief Financial Officer

Archbishop Courtenay Primary School

BCTec provided a complete IT system with on-going maintenance & support

"BCTec provide our remote and in-house ICT support. Their team of technicians and administrative staff are highly skilled and knowledgeable. Response times are quick and customer service is exemplary, ensuring we can provide our staff and pupils with efficient systems."

Sandra Morgan, School Business Manager

Hoo St Werburgh Primary School & Marlborough Centre – Rivermead Inclusive Trust

BCTec provided a complete IT system with on-going maintenance & support

"BCTEC have transformed the way we are able to use ICT in school. The breadth of knowledge in the wider team means that all issues from a wide range of systems can be sorted out as there is always someone who knows that system or can find out. We thought that transitioning from a full time network manager to a part time solution would be challenging but we no longer have endless critical issues each day as the system is set up to work and is well maintained by the team. No learning time is lost to ‘technical issues’ now and staff wellbeing and frustration levels are much reduced - I cannot recommend their services enough! They represent great value for money."

Mrs Tara Deevoy, Headteacher

Contact us
01634 363585
info@bctec.co.uk

Unit 10, Invicta Business Centre
Bredgar Road, Gillingham
Kent, ME8 6PG
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