 |
|
 |
|
|
|
|
|
|
|
|
|
|
|
Telephone support
We have a well organised call logging system which generates a unique log number, so that you can stay updated on the progress of your call. The case will be passed through to one of our engineers who investigate the job and will contact you.
If we are unable to assist you over the phone we will arrange to either make a site visit or wait until your next scheduled site visit to resolve your issue, whichever you prefer.
"As a busy Finance Director I am reassured that all of our IT concerns are in BCTecs ‘safe hands’ "
Brian Baker, Financial Director, Shenstone Services Ltd
"Throughout their time of working with us, I have been extremely impressed with the professionalism of BCTec's employees, their eagerness to support us in every way possible and their genuine determination to do the best they can for the school."
Mrs A. Myatt - Head-teacher, St. Thomas of Canterbury R.C.P.