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Remote support
This type of support is normally the quickest and cheapest solution for our customers as we aim to deal with 90% of all small problems straightaway using remote software.
We are able to set up secure links between us and our customers enabling us to take control of servers and PC's. Also, we are able to perform most of the important checks, which are vital in preventing major problems to the customer network.
"As a busy Finance Director I am reassured that all of our IT concerns are in BCTecs ‘safe hands’ "
Brian Baker, Financial Director, Shenstone Services Ltd
"Throughout their time of working with us, I have been extremely impressed with the professionalism of BCTec's employees, their eagerness to support us in every way possible and their genuine determination to do the best they can for the school."
Mrs A. Myatt - Head-teacher, St. Thomas of Canterbury R.C.P.