Remote support

This type of support is the quickest and cheapest solution for our customers. We aim to deal with all problems straight away using remote software before ever needing a site visit.

We are able to set up secure links between us and our customers enabling us to take control of all servers and PC’s. Also, we are able to perform most of the important checks, which are vital in preventing major problems to the customer network.  

"As a busy Finance Director I am reassured that all of our IT concerns are in BCTecs ‘safe hands’ "

Brian Baker, Financial Director, Shenstone Services Ltd

"BCTec recommended a few changes that have revolutionised our business."

Julian P Brealy, Managing Director, Hollamby Estates Ltd