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Client Comments

Business Comments
I have dealt with many different IT support companies before but none have been as efficient, competent and reasonably priced as BCTec
John Rafferty, Director
Bluebell Estates

Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low. Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier. BCTec have continued to support our network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!
Maxine Woolley, Financial Director
Casepak Ltd (Leicester)

BCTec recommended a few changes that have revolutionised our business
Julian P Brealy, Managing Director
Chestfield Barn

BCTec are one of our most important and trusted suppliers. They play an important part in the success of our business and we would not hesitate to recommend them to businesses looking for IT support solutions
Tom Woodford, Managing Director
GJS Couriers

Think we’ve found a little gem, feels like we have our own IT department, their understanding of our business has been invaluable, always at the end of the phone in minor emergencies and always with a pleasant professional manner when on site visits
Trudy Edmunds, Managing Director
Lauriem LLP

We have used BCTEC for a number of years now (5 years). We have found them dependable and true to their word. They have always promised what they say they can deliver and delivered what they have promised. The are honest about issues and problems and very reliable in sorting IT problems out which have not been many owing to their preventive monitoring and soundness in problem solving. I would strongly recommend BCTEC as Bradley has a team that it is a joy to work with
John Ballard, Managing Director

BCTec have been dealing with all our IT issues since February 2006 and we have always received excellent, prompt service and advice from them. We have no hesitation in recommending their company
Louise and Keith Owen, Owners

Since BCTec have been looking after our IT, we have had no problems. I have found them to be both professional and friendly. They are very proactive in preventing problems as well as curing them
James Osborn, Owner
Osborn & Co

When planning my companies current archive project at a new site, as a Business Manager, Bctec were the natural choice for both IT support and our archive software development. This decision followed the positive relationship Bradley and his team had developed with my company supporting our offices over many years. I depend upon first class IT support and the software they have produced is a key tool in both management and development of our competitive business. I know that in moments of need, expert support is just a call away and that it will be answered by a staff member both familiar with our set up and able to communicate at an appropriate technical level
Nick Peel , Archive & Lettings Manager
Randall & Quilter Archive Management & Storage

We have been using the services of BCTec for a few years now and have found them very responsive when we have a problem with our system. Always friendly and willing to help at any time. Would recommend them as an IT Support company
Debbie Wilson, Senior Account Manager
Senate Recruitment Solutions Limited

I have found the staff at BCTec to be very polite and extremely helpful whenever I have a problem. They always find a solution in good time and answer only what you ask them.
Mike Miles, Admin & Operations Manager
Servo & Electronic Sales Ltd

Education Comments
This is our third year working with BCTec and we have always found the company to be very efficient and to provide excellent value for money. The technicians are friendly, knowledgeable and work very much as part of our school team providing training sessions and advice. I would recommend them without hesitation.
Kim Parnell, Headteacher
Balfour Junior School

I have been extremely impressed with BCTEC. The technicians are professional, skilled and work around us, solving any technical problem large or small with the least disruption to the staff or the children. They also ensure that we are up to date with the latest technology so that we are equipped to deliver the latest ICT teaching to our children. I would recommend BCTEC to any school or business who wants to keep abreast of this ever advancing technological world
Kathy Sexton, Headteacher
St Augustine of Canterbury Catholic Primary School

We have been working with BCTec for just over a year and are delighted with their service. Their technicians are friendly, polite, efficient and knowledgeable; nothing is too much trouble. Everyone is extremely professional and someone is always available at the end of the phone or by email when we need them. I have no hesitation in recommending them. The price is competitive too!
Anne Cooper, Business Manager
St Peter's Church of England (VC) Primary School

BCTec provide an excellent service and are a pleasure to deal with. Throughout their time of working with us, I have been extremely impressed with the professionalism of BCTec's employees, their eagerness to support us in every way possible and their genuine determination to do the best they can for the school. I would highly recommend them.
Mrs A Myatt, Headteacher
St Thomas of Canterbury R.C.P.

The I.C.T. infrastructure was poor at the School until BCTEC reorganised our system to make it more efficient and effective. This improved our administration but, more importantly, was significant for the classroom teacher. We have entered into a long-term partnership with a dedicated BCTEC technician on-site for daily maintenance in addition to direct input into the strategic development planning. BCTEC are a company that goes the extra mile and I have been very happy with the provision in the past two years
Brendan Wall, Headteacher
St. Simon Stock Catholic School

We completely outsourced our IT to BCTec and we could not be happier with the service they provide to us. They consistently go above and beyond our expectations and they always have a positive and efficient approach to their work and nothing is too much trouble for them. All issues are dealt with swiftly and efficiently and the advice and support they provide on large scale projects is second to none. They have helped us improve our ICT vision and strategy within our Academy and we are very confident that our IT is in safe hands under their care.
Hayley Porter-Aslet, Director of Finance & Operations
The John Wallis Church of England Academy

BCTec were recommended to us to provide at short notice, a valuable service. The Schools at Somerhill, like most schools, have a tight budget and it is important not only that we are kept up to date with our systems but also that we have the comfort of knowing support is close at hand. Our systems were covered during a prolonged staff absence with support being given not only technically but to the teaching staff in their day to day use of the newly installed interactive whiteboards. As a school with over six hundred pupils, their continued support is invaluable. It has also been important to us to have all matters dealt with professionally, quickly and indeed cheerfully. Very good relationships were formed with staff both teaching and non-academic.

I would have no hesitation in recommending them to other educational and non-educational establishments
Diane M Huntingford, Bursar
The Schools At Somerhil

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