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"BCTec provide our company with comprehensive IT solutions, planned maintenance visits, telephone support and emergency callout response – as a busy Finance Director I am reassured that all of our IT concerns are in BCTecs ‘safe hands’ "
Brian Baker, Financial Director, Shenstone Services Ltd
"Since BCTec have been looking after out IT, we have had no problems. They are extremely helpful, and answer all queries (even the stupid ones) clearly and without hesitation. I have found them to be both professional and friendly. They are very proactive in preventing problems as well as curing them. Far better than our previous IT support."
James Osborn, Owner, Osborn & Co
"Until we signed up with BCTec, we ran our own systems and considered ourselves fairly IT knowledgeable but, BCTec recommended a few changes that have revolutionised our business. It wasn’t until we saw what could be achieved that we realised just how much we were missing. The change in our productivity has been really noticeable. From the simple annoyance of the document that just disappears to the more serious breakdown, we are safe in the knowledge that BCTec is just a phone call away.
We have affectionately nicknamed BCTec the geek-boys which is most probably not appreciated. Nevertheless, on the occasions when the geek-boys have been called, they have always managed to solve our problem within minutes and usually by remote assistance direct to our servers.
I highly recommend BCTec both for service and technical ability as well as being particularly pleasant people to deal with"
Julian P Brealy, Managing Director, Hollamby Estates Ltd
"BCTec have provided Ludgate Insurance Company Ltd with high quality IT support since their establishment. They have provided us with up to date equipment, telephone support, site visits, speedy call out in emergencies and technical expertise and advice.
Ludgate consider BCTec to be a very good solution, and would recommend any business to look at the potential benefits of outsourcing their IT with this company."
Samantha Pain, Office Manager, Ludgate Insurance Company Ltd
"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low.
Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier.
BCTec have continued to support our network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects.
We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"
Maxine Woolley, Financial Director, Casepak Ltd (Leicester)
"BCTec were recommended to us to provide at short notice, a valuable service. The Schools at Somerhill, like most schools, have a tight budget and it is important not only that we are kept up to date with our systems but also that we have the comfort of knowing support is close at hand. Our systems were covered during a prolonged staff absence with support being given not only technically but to the teaching staff in their day to day use of the newly installed interactive whiteboards. As a school with over six hundred pupils, their continued support is invaluable. It has also been important to us to have all matters dealt with professionally, quickly and indeed cheerfully. Very good relationships were formed with staff both teaching and non-academic.
I would have no hesitation in recommending them to other educational and non-educational establishments."
Diane M. Huntingford - Bursar The Schools At Somerhill.
"BCTec has worked with our school for almost 4 years. The technicians reguarly service our computer systems, advise us on upgrades and developments and have worked with us to plan for our future needs. They have provided training for teaching staff in order to improve the delivery of ICT in the school and are always willing to come in at extremely short notice if there is ever a problem.
Throughout their time of working with us, I have been extremely impressed with the professionalism of BCTec's employees, their eagerness to support us in every way possible and their genuine determination to do the best they can for the school. BCTec provide an excellent service and are a pleasure to deal with. I would highly recommend them."Mrs A. Myatt - Head-teacher, St. Thomas of Canterbury R.C.P.
"I have dealt with many different IT support companies before but none have been as efficient, competent and reasonably priced as BCTec. It is refreshing in this day and age to have a company that is as professional as a large corporate but has the personal service you would expect from a local business. I would not hesitate in recommending their services."
John Rafferty - Director, Bluebell Estates, Aylesford
"BCTec have been dealing with all our IT issues since February 2006 and we have always received excellent, prompt service and advice from them. We have no hesitation in recommending their company."
Louise and Keith Owen, Ohd
"For many years we have used various ‘IT’ individuals and companies to supply our company with our changing IT requirements. In 2008 I decided to modernise and significantly change our IT systems and met with several IT companies including BCTEC to discuss our needs. It was very clear to me after these meeting that BCTEC was the clear winner of our contract.
Why...because they understood our requirements and budget and applied their expert and conscientious knowledge to provide a very reliable and easy to use comprehensive system for our business. From installation to day to day maintenance I have found the team extremely eager to provide a truly profession support service, with a genuine passion to forge a long term ongoing relationship. I find this is a rare quality in these times!
I would have NO hesitation to recommend this top quality firm to any individual or company, they are an asset to the IT industry."
Dave Weller Cert PFS, Cert CII (MP)
Managing Director – Osborne Weller Ltd – Independent Financial Advisers.
